XFP Modules Support

BLADE 10Gbps XFP Transceiver Support

Customer Support for the BLADE 10Gbps XFP CX4 Transceiver or 10Gbps Optical Transceiver is available during normal business hours for the United States. These hours are normally 8 a.m. thru 5 p.m. Central Time Monday thru Friday. Every attempt will be made to meet your business needs during these hours.

If you wish to open a support ticket, visit our Support Center. A BLADE Customer Support engineer will contact you via email, live chat or telephone.

If known software issues are found, you may be requested to upgrade software.

If a hardware issue is found, you will be instructed on how to return the affected hardware.